

Problem
We listen to our client’s problem, rephrase it into research questions and propose a plan for finding answers and solutions.

Fieldwork
We engage in dialogue with different stakeholders and gather data using a variety of qualitative methods.

Analysis
We use social theories and analytical tools to uncover patterns, themes of concern and disjunctions relevant to the research questions.

Deliver
We present our findings in the desired format, with the goal of generating strategies and actionable solutions.

Follow Up
We offer support for implementation and evaluate the progress being made as a result of our research.